Comparison

# Burly vs Tidio

Both put a chat button on your site. Tidio is an extensive customer service suite with AI, Burly Leads does one thing really well: making sure you never miss a question from a visitor again. There are a few points where Burly really makes the difference: there is no limit on the number of leads, you can try it for longer, and your data stays neatly in Germany.

    Point Burly  Tidio     Trial **✓** 14 days, no payment details 7 days, no credit card needed   Number of conversations **✓** No limit on the number of leads Starter has 100 conversations in which you reply    

We took the Tidio details from their pricing page (tidio.com/pricing), checked in October 2026. We want to compare fairly, so if something is no longer right, please let us know and we will gladly correct it.

## Why they choose Burly

- **✓**No limit on the number of leads, however busy it gets
- **✓**Try it twice as long for free, without payment details
- **✓**An instant notification by email, in Discord or in Slack, and carry on through WhatsApp
- **✓**With Company recognition and Company check you know right away which company a question comes from
- **✓**We only store what a visitor fills in, on our servers in Germany
- **✓**Cancel monthly, and if you miss something, we build it