Comparison
Burly vs Userback
Both let your customers report bugs with a screenshot, straight into your tracker. Still, there are a few points where Burly really makes the difference, and agencies notice it right away. You pay per project, your whole team joins in from Growth, and Statamic and Shopify are set up in a few clicks.
| Point | Burly | Userback |
|---|---|---|
| Unlimited colleagues | ✓ From Growth | From Business, $79 per month billed yearly, $99 per month |
| Most projects | ✓ 75 on the Agency plan | 50 on Business Plus |
| Statamic | ✓ Own addon | Not found among their integrations |
| Shopify | ✓ App embed | Not found among their integrations |
| Discord | ✓ Notifications in your channel | Not found among their integrations |
We took the Userback details from userback.io/pricing and userback.io/integrations, checked in October 2026. We want to compare fairly, so if something is no longer right, please let us know and we will gladly correct it.
Why they choose Burly
- ✓You pay per project, not per colleague
- ✓From Growth you work with as many colleagues as you like
- ✓Your own Statamic addon and a Shopify app embed, so it is set up in no time
- ✓Screenshots on our servers in Germany, deleted after 90 days by default
- ✓14 days free on Pro, without payment details, and cancel monthly
- ✓Missing something? Tell us, and we build it